Terms and Conditions

When you make a payment you are also accepting the booking terms and Conditions

Terms and Conditions For Exhibitors

All exhibitors agree to remain until the event closes - usually 4 pm for daytime events and 9 pm for evening events - but please check individual event details.

2. Any electrical equipment you bring with you shall be PAT tested.

3. Each exhibitor is responsible for their stand, table and area - please ensure the area is kept free from trip hazards and the stand is created in such a way as to not pose a risk to other exhibitors or visitors. 

4. If you arrive with goods and services other than those which are included above, you may not be allowed to sell them. If you want to do something different from what is included in the booking details above, please reply to this email.

5. We reserve the right not to refund the payment for your space if you cancel before the event or fail to turn up on the day. This includes incidences of bad weather.

6. If you need to send someone else in your place, you must discuss this before the event otherwise your replacement may not be allowed to exhibit it instead of you.

7. If we have to cancel the event or your exhibition space, compensation will be restricted to a refund of the cost of your stand.

8. You must be fully insured and qualified for all activities - even free tasters. You must also have Public Liability Insurance for a minimum of 1Million pounds.

9. You must provide a table covering and please decorate your table so it is clean, tidy and enticing to look at.  

10. No naked flames or incense burning is permitted.

11.  This following condition does not apply to Christmas, Easter, and other events where we are welcoming families.

We really love to help exhibitors who have children and cannot find childcare.  You are welcome to bring youngsters, however, the fair is not child-friendly.  We don't provide activities for children and as many of our visitors have readings, using the healing zone or having a massage or other treatment, crying babies and children making noise can interrupt the experience.  Plus, many of our visitors have visited to get space away from their friends and family.  Therefore, as much as we wish to accommodate you, if children are causing a health and safety problem, or disrupting the environment, even if they are well behaved, then we will ask you to take them outside.

12.  If you make your own cosmetics they must comply with the EU Cosmetics Regulations or any other relevant regulations.

Terms and Conditions for Providing Treatments on the Day

13. The dress code for therapists and beauticians is a uniform/tunic or matching cotton T-shirt or fleece with cotton trousers or skirt. No blue jeans or knitwear.

14. Before starting any treatment or activity you will carry out a pre-treatment questionnaire and get a signed disclaimer which includes any contraindications, plus any other requirements required by legislation, official Guidance or guidance from your insurer or professional organisation.  All records must be kept for the recommended period of time.

15.  You are booked in to the event to offer a specific treatment on the day, and that is detailed above.  This applies even if you are able to offer a wider range. 

For the purposes of new clients making enquiries for treatment on the day, you can only offer the treatments you are booked into this event for unless there is no other therapist doing that on the day.  There are 3 exceptions to this:

a) you have pre-booked a client yourself

b) a client you have previously seen wants a treatment

c) whilst you are doing one treatment on a new client they decide to extend it and add another one in.

As an example, you are booked in to offer Reflexology.  You are also qualified to do Massage and Reiki Healing (and you have a promotional banner which includes these as part of your business promotion) but there are therapists at the event who have been booked to provide these treatments.  

If someone asked for Reiki, and they have not been your client before, you will refer them to the other therapist.

Terms and Conditions For Hiring Workshop Space

The above conditions also apply...these apply when you are hiring out the workshop space.  

When you do this, you are hiring the space to use for your own purposes, you are responsible for booking people onto the workshop, deliver the content and arrange payment of fees for the workshop.  Your attendees can come into the fair without paying the entrance.

1. You must have suitable insurance and qualifications (if relevant) to hold the workshop safely. This includes Public Liability Insurance for a minimum of £1 Million.

2. You will be asked to submit a simple risk assessment prior to the event and help can be given with this.

3. Before your workshop starts, you will tell your attendees about any health and safety considerations, including fire exits.

4. You will leave the workshop room and the surrounding area clean, tidy and in the same layout as you found it. The room has seating for 30 with 2 people at a desk. You may move the furniture around but it must be returned to its original position before you leave.

5. Access and egress is between 8 am and 5 pm and you and your attendees must be out of the car park by 5 pm.  If you are later than 5 pm, we will charge you an additional £15 to cover the cost of the Academy care-taking staff.

6. No food or drinks are to be taken into the carpeted breakout area and the cleaning costs for any spillages as a result of your activities may be charged to you.

7. All electrical equipment must be PAT tested.

8. No naked flames or incense burning is permitted.

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